In order to register to text, you will need the following information on your website. This is a requirement from the Cell Carriers and will allow us to process your registration much faster.
- There needs to be an opt in section on your website where user can opt in for text messaging. In this, there needs to be an opt in check box that says something along the lines of "I consent to receiving text messages from the **Campaign Name** campaign" along with a live link to the privacy policy AND terms and conditions pages.
- In the opt in section there also needs to be a part that explains how to opt out. (EX: Reply STOP to opt out) and also how to receive help (EX: Reply HELP for more information or go to our website ____ for help).
- The opt in section should also let you know that message and data rates will apply as well as potential message frequency (EX: Opted in users may receive 2-5 text messages per month, Data rates may apply)
- The opt in section should also include what types of messages the user can expect (EX: ______ will be sharing information regarding voting time and dates for the upcoming election.)
- EXAMPLE:
- PRIVACY POLICY:
- To ensure that you are not selling people's data to third parties, your privacy policy should include something along the lines of the following:
- If you sign up to receive text messages from us, we will use it to send you text message updates from [client] . We may also collect, store, and use your mobile phone number to send you other text messages from [client] . We will also collect and store other personally identifiable information, such as your name, address, phone number, mobile phone number, e-mail address, username, and/or similar information you may choose to provide to us. In addition, as noted above, we may share this information, including your mobile phone number, with our affiliates, partners, and other organizations or entities. However, text messaging originator opt-in data and consent will not be shared with any non-associated and/or non-related third-party individual, brand, or entity except for with vendors, consultants and other service providers who need access to such information to carry out work on our behalf (and who will not use such information for their own purposes).
- Your privacy policy should explicitly state that you do not sell user data to third parties.
- Your privacy policy should explicitly state that mobile opt in data will not be shared.
- Privacy Policy must include a disclaimer that no mobile opt-in will be shared with third parties for marketing purposes.
- To ensure that you are not selling people's data to third parties, your privacy policy should include something along the lines of the following:
- You need to have a terms and conditions page with the following information:
- Organization Name
- Types of messages being sent
- Message frequency (how many messages per week/month you plan on generally sending)
- “Message and data rates may apply” disclosure
- Help information (To request more information, reply to our text with HELP)
- Stop information (To stop texts entirely, reply with STOP)
- Link to Privacy Policy
If you have any questions regarding these requirements, feel free to reach out to support@i-360.com